UnbreakOps

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What we fix

Emergency RevOps services

Targeted, high-impact support to get your revenue operations back on track, then keep them stable once the fire is out. Every service below maps to a fixed-fee rescue package.

How an engagement runs

Three things, in this order

Every service below starts the same way: a short, blunt conversation about what stopped working and what it is costing you per day. From there, the engineer assigned to you does three things, always in the same order.

First, stop the bleeding. Sometimes that is a fix; often it is a rollback or a bypass that gets money moving again while the real work happens behind it. Second, find the actual cause, which is rarely the thing that first looked broken. Third, put a guard in place so the same failure announces itself next time instead of hiding in a dashboard nobody checks.

You will notice we do not talk much about frameworks or transformation. That is deliberate. The businesses that call us do not have a strategy problem; they have a Tuesday problem. A pixel that died after a theme update. A CRM that duplicated eight thousand contacts overnight. A payout that did not land. Those need a senior pair of hands and a clear head, not a slide deck.

01

Emergency RevOps audit

A rapid, structured assessment of your revenue stack: what is broken right now, what is quietly leaking, and what is about to fail next. You finish with a prioritised recovery plan rather than a list of theories.

Symptoms

  • Nobody can say which number is right
  • Several things failing at once, no clear order
  • Leadership wants a plan by tomorrow

What we do

  • Root-cause diagnosis across CRM, billing, ads, and automation
  • Revenue-at-risk quantification per failure
  • Prioritised fix sequence with effort and impact

OutcomeA written recovery plan, ranked by revenue impact, with fixed quotes for every item.

02

CRM repair & cleanup

Fix corrupted data, restore field mappings and lifecycle stages, remove duplicates, and automate the cleanup so the mess does not come back next quarter.

Symptoms

  • Duplicate contacts and companies everywhere
  • Lifecycle stages that no longer mean anything
  • Fields overwritten by a bad import or sync

What we do

  • Merge rules and dedupe guards
  • Field-mapping and lifecycle-stage restoration
  • Automated hygiene workflows so it stays clean

OutcomeA CRM your sales team trusts again, with guards that stop the rot rebuilding.

03

Sales funnel recovery

Unblock stalled pipeline: broken stage logic, dead handoffs, missing notifications, and the unworked lead backlog nobody noticed.

Symptoms

  • Leads arriving but nobody being notified
  • Deals stuck in a stage with no owner
  • Marketing says qualified, sales says never saw it

What we do

  • Stage logic and handoff repair
  • Routing, ownership, and notification recovery
  • Backlog identification and re-engagement plan

OutcomeEvery lead reaches a named owner within minutes, and stalled deals move again.

04

Automation rescue

Repair, rebuild, and stabilise failed n8n, Zapier, Make, and native CRM workflows, including webhook retries and rate-limited APIs.

Symptoms

  • Workflows erroring, looping, or firing twice
  • Webhooks silently dropped after an API change
  • Rate limits throttling your most important sync

What we do

  • Pipeline repair with replay of missed events
  • Retry, idempotency, and error-alert design
  • Authentication and rate-limit hardening

OutcomeAutomations that fail loudly, retry safely, and never double-charge or double-send.

05

Data & integration repair

Reconnect broken integrations between CRM, billing, warehouse, and support tools so records sync reliably in both directions.

Symptoms

  • Billing and CRM disagree on who is a customer
  • Warehouse tables missing yesterday’s orders
  • Support tickets that cannot find the account

What we do

  • Sync mapping and conflict-rule repair
  • Backfill of missing records from source systems
  • Monitoring on every integration heartbeat

OutcomeOne consistent customer record across every system that touches revenue.

06

Revenue reporting

Rebuild dashboards and attribution you can actually defend in a board meeting, with the definitions documented.

Symptoms

  • Three dashboards, three different revenue numbers
  • Attribution that credits everything to direct
  • Metrics nobody can explain how to calculate

What we do

  • Metric definitions written down and agreed
  • Source-of-truth reconciliation
  • Dashboard rebuild with documented lineage

OutcomeA single revenue view the board, finance, and sales all read the same way.

07

Sales and marketing alignment

Repair the handoff: shared definitions, routing rules, SLAs, and one funnel both teams read the same way.

Symptoms

  • MQL and SQL mean different things to each team
  • Leads bounced back and forth with no SLA
  • Campaign ROI impossible to prove

What we do

  • Shared lifecycle definitions and scoring
  • Routing rules and response SLAs implemented in the CRM
  • Closed-loop reporting from campaign to closed-won

OutcomeOne funnel, agreed definitions, and a handoff with a clock on it.

08

Fractional RevOps support

Ongoing senior support after the rescue: someone accountable for the systems your revenue depends on, without a full-time hire.

Symptoms

  • Nobody owns the revenue stack day to day
  • Every change is a small gamble
  • The same failure keeps coming back

What we do

  • Scheduled senior blocks each month
  • Change management and release checks
  • Roadmap for the systems that carry revenue

OutcomeA named owner for your revenue systems, and failures caught before they become incidents.

From crisis to confidence

Not sure which service you need?

Describe what broke. We will tell you which service fits, what it costs, and how fast we can start.

Get emergency help